Come Join Us!
Georgia System Operations is a progressive organization offering opportunities for engineers, technicians, project managers, and more. We’ve been honored with Best Place to Work in Georgia.
Our people-over-profit culture and competitive compensation and benefits packages prove we’re dedicated to retaining the best candidates.
We offer comprehensive medical, dental, and vision coverage, a strong retirement program, career development, and flexible work schedules. We’re focused on wellness and being a supportive member of the community.
Affordable health insurance options, such as medical, dental, and vision coverage, are available for full-time employees.
Basic insurance for accidental death and dismemberment, long-term disability, and life insurance are available at no cost. Employees can opt to pay for more coverage.
A competitive retirement plan, with company match and company contributions, is available for full-time employees.
We offer many options for our employees’ well-being, including an employee assistance program, an on-site fitness center, and several wellness-focused programs.
Educational reimbursement is available for full-time employees. Employees can also participate in a 529 college savings plan.
Employees can participate in voluntary benefits, covering hospitalization and critical illness, legal and ID theft protection, and pet insurance.
Vacation and sick leave are available for full-time positions via the paid time off program. GSOC is closed for 9 national holidays annually.
We support growth and development for all our employees through an on-site training program, online learning tools, and programs designed to develop industry knowledge.
Our employees are given volunteer paid time off every year to contribute to the community service organization of their choice.
The Technical Product Owner – Utility Business Services is a strategic leader responsible for end‐to‐end product ownership of a diverse application portfolio that supports the unique utility business environment for OPC, GTC, and GSOC. This role partners with business stakeholders to define and execute product strategy, drive modernization and rationalization, and ensure secure, scalable, and efficient application solutions that meet organizational objectives. The TPO provides strong people leadership and develops a high‐performing team focused on security, integration, reporting, analytics, and lifecycle support.
Job Duties:
Product Strategy & Lifecycle Management
- Own the end-to-end lifecycle for utility business applications, from planning and implementation through optimization, modernization, and retirement.
- Define and maintain multi-year product roadmaps aligned with business strategy, regulatory requirements, and technology standards.
- Evaluate industry trends, vendor roadmaps, and emerging technologies to guide product direction and investment decisions.
Application Rationalization & Optimization
- Drive application de-duplication, consolidation, and standardization to reduce complexity, cost, and operational risk.
- Establish decision frameworks for cloud, SaaS, and on-prem solutions, considering security, resiliency, compliance, performance, and total cost of ownership.
- Ensure solutions are scalable, reliable, and maintainable over the long term.
Business Partnership & Stakeholder Engagement
- Serve as a trusted partner to business leaders, translating operational needs into clear product priorities and technical requirements.
- Balance competing demands across regulatory obligations, operational resilience, and innovation.
- Communicate product vision, progress, risks, and value realization to executive and operational stakeholders.
Technical Oversight & Platform Enablement
- Ensure applications meet enterprise standards for security (authentication/authorization), integration, reporting and analytics, monitoring, and lifecycle support.
- Collaborate with architecture, cybersecurity, and infrastructure teams to meet security, resiliency, and regulatory requirements.
- Guide technical teams to design solutions that support operational continuity and disaster recovery.
People Leadership & Team Development
- Build, lead, and develop a high-performing product and technical support team.
- Foster a culture of accountability, collaboration, continuous improvement, and customer focus.
- Support workforce planning, skill development, and succession planning aligned with future technology needs.
Delivery & Continuous Improvement
- Lead agile and hybrid delivery models to ensure predictable, high-quality outcomes.
- Define and track success metrics including availability, adoption, operational efficiency, security posture, and customer satisfaction.
Required Qualifications:
Education: Bachelor's degree in Information Technology, Engineering, Computer Science, or a related field.
Experience: 10 years experience in application management, or IT leadership, preferably within utilities, energy, regulated industries, or complex operational environments. Proven experience managing enterprise application portfolios and full application lifecycles. Strong understanding of security principles, integration patterns, analytics, and modern application architectures. Demonstrated ability to lead and develop technical teams and influence cross-functional stakeholders.
Equivalent Experience:
- Associates Degree in Computer Science, Computer Engineering, IT , Engineering, or related field with at least 14 years of the above experience with at least 5 years of experience in a supervisory or leadership role, OR
- Eighteen (18) years of direct experience in the experience areas defined above in addition to at least 5 years of experience in a supervisory or leadership role.
Accountabilities:
- Timely delivery of high-quality solutions aligned with strategic business objectives.
- Effective management of budgets, resources, and team performance.
- Ongoing advocacy for product vision, user experience, and adoption of innovative technologies within the enterprise utility business application landscape.
