Come Join Us!
Georgia System Operations is a progressive organization offering opportunities for engineers, technicians, project managers, and more. We’ve been honored with Best Place to Work in Georgia.
Our people-over-profit culture and competitive compensation and benefits packages prove we’re dedicated to retaining the best candidates.
We offer comprehensive medical, dental, and vision coverage, a strong retirement program, career development, and flexible work schedules. We’re focused on wellness and being a supportive member of the community.
Affordable health insurance options, such as medical, dental, and vision coverage, are available for full-time employees.
Basic insurance for accidental death and dismemberment, long-term disability, and life insurance are available at no cost. Employees can opt to pay for more coverage.
A competitive retirement plan, with company match and company contributions, is available for full-time employees.
We offer many options for our employees’ well-being, including an employee assistance program, an on-site fitness center, and several wellness-focused programs.
Educational reimbursement is available for full-time employees. Employees can also participate in a 529 college savings plan.
Employees can participate in voluntary benefits, covering hospitalization and critical illness, legal and ID theft protection, and pet insurance.
Vacation and sick leave are available for full-time positions via the paid time off program. GSOC is closed for 9 national holidays annually.
We support growth and development for all our employees through an on-site training program, online learning tools, and programs designed to develop industry knowledge.
Our employees are given volunteer paid time off every year to contribute to the community service organization of their choice.
POSITION SUMMARY:
The Operations Analyst - System Operations provides technical and functional reporting, documentation and post event compliance/analysis expertise within the System Operations group. This role is responsible for the integrity of critical operating documents, ensuring compliance with reliability standards, and coordinating resources to support both real-time and post-operational system reporting needs.
Key tasks include but are not limited to collecting and analyzing information from systems, reviewing, drafting and maintaining operational reporting, identifying business reporting needs.
This position requires a strong customer service focus, positive attitude, and excellent oral and written communications skills.
JOB DUTIES/ESSENTIAL FUNCTIONS (Activities or tasks that require a significant amount of time, as well as periodic tasks that are critical to the job.)
Percentage of Time | Job Duties | |
30% | Governance, Compliance & Policy Leadership (30%)
| |
20% | Operational Systems & Data Integrity (20%) · Core Focus: Ensuring the "source of truth" is accurate. This covers the research, development, testing, and ongoing administration of systems that support library and documentation science for Systems Operations/Power Delivery. · Application: At lower levels, this is data entry and collection; at higher levels, it is the "sole responsibility" for the administration and implementation of these critical reliability systems. · | |
15% | Resource Coordination & Real-Time Support (15%)
| |
20% | Project Management & Performance Monitoring (20%)
| |
15% | Strategic Analysis & Administrative Leadership (15%)
| |
REQUIRED QUALIFICATIONS
Education: Bachelor's degree in Business, Computer Science, Information Systems, Engineering, or a related field; From an accredited college or university.
Analyst II
Focus: Proficiency & Independent Task Management- under limited supervision
- Experience: 2+ Years
- Strong knowledge of Microsoft Office applications.
- Power/Electric Utility industry experience not required but beneficial.
- Reviews and confirms the accuracy of standard operational reports with increasing independence.
- Contributes to the development of operating documents, ensuring they align with established procedures.
- Monitors specific process workflows and reports on project progress to management.
- Coordinates small-scale operational activities and assists in documenting post-operational needs.
Analyst III
Focus: Subject Matter Expertise & Process Improvement - independently
- Experience: 4+ Years
- Strong knowledge of Microsoft Office applications.
- Strong background in energy systems, utility data analytics, or SCADA integration is highly preferred.
- With little-to-no supervision, ensures the electronic platform for system operating documents is complete and correct.
- Reviews complex operational reports for accuracy and identifies trends or anomalies.
- Leads the development of internal compliance policies and procedures.
- Directs resources as required to address immediate post-operational needs and supports real-time operational queries
Analyst IV
Focus: Subject Matter Expertise & Process Improvement - independently
Focus: Oversight
- Experience: 8+ Years
- Strong knowledge of Microsoft Office applications.
- Strong background in energy systems, utility data analytics, or SCADA integration is highly preferred.
- With little-to-no supervision, ensures the electronic platform for system operating documents is complete and correct.
- Oversee the development of high-priority critical operating documents and reporting/event analysis.
- Leads and coordinates cross-functional project activities, managing progress and stakeholder reporting.
- Mentors junior analysts and acts as a primary point of contact for complex operational policy interpretation.
Licenses, Certifications and/or Registrations:
- Relevant certifications are a plus but not required:
- Project Management Professional (PMP)
Specialized Skills (e.g., typing, computers, software, tools and equipment uses, etc.):
Technical Expertise
- Proficiency in project management, and business process/reporting improvement.
Tools & Technologies
- Strong Experience with Microsoft Office Suite
- Familiar with project management tools, documentation standards, and reporting practices.
Security
- In-depth understanding of data and program security best practices.
- Hands-on experience with security tools and compliance requirements.
- BESCA Certification Required - Bulk Electric System Cyber Authorized
Soft Skills
- Excellent diagnostic, problem-solving, and analytical abilities with strong attention to detail.
- Exceptional communication, presentation, and interpersonal skills.
- Demonstrated experience in cross-functional technical and non-technical teams.
- Strong organizational and time-management skills with ability to prioritize effectively.
- Customer-focused mindset with ability to work both independently and collaboratively.
