Come Join Us!
Georgia System Operations is a progressive organization offering opportunities for engineers, technicians, project managers, and more. We’ve been honored with Best Place to Work in Georgia.
Our people-over-profit culture and competitive compensation and benefits packages prove we’re dedicated to retaining the best candidates.
We offer comprehensive medical, dental, and vision coverage, a strong retirement program, career development, and flexible work schedules. We’re focused on wellness and being a supportive member of the community.
Affordable health insurance options, such as medical, dental, and vision coverage, are available for full-time employees.
Basic insurance for accidental death and dismemberment, long-term disability, and life insurance are available at no cost. Employees can opt to pay for more coverage.
A competitive retirement plan, with company match and company contributions, is available for full-time employees.
We offer many options for our employees’ well-being, including an employee assistance program, an on-site fitness center, and several wellness-focused programs.
Educational reimbursement is available for full-time employees. Employees can also participate in a 529 college savings plan.
Employees can participate in voluntary benefits, covering hospitalization and critical illness, legal and ID theft protection, and pet insurance.
Vacation and sick leave are available for full-time positions via the paid time off program. GSOC is closed for 9 national holidays annually.
We support growth and development for all our employees through an on-site training program, online learning tools, and programs designed to develop industry knowledge.
Our employees are given volunteer paid time off every year to contribute to the community service organization of their choice.
Position Overview:
The Digital Workplace Technical Product Owner is a pivotal leader responsible for driving the vision, strategy, and execution of Digital Workplace solutions, with a primary focus on the Microsoft 365 suite, including Teams, Copilot, and SharePoint. This role oversees the innovation and delivery of collaboration, messaging, content management, and workflow automation platforms, ensuring scalable, secure, and user-centric environments that empower enterprise users and advance business objectives. This role will provide strong people leadership, developing and empowering direct reports, while fostering a culture of accountability and continuous improvement.
Key Responsibilities:
- Expertise & Leadership: Lead end-to-end strategy, planning, and execution for M365 applications-Teams, Copilot, SharePoint-and associated Digital Workplace tools. Champion best practices to deliver enterprise-grade solutions for collaboration, productivity, and workflow automation.
- Stakeholder Collaboration: Partner with business stakeholders and IT teams to define product and technology roadmaps, ensuring alignment with organization-wide goals and evolving workplace needs.
- Platform Modernization: Spearhead initiatives to modernize and optimize Digital Workplace platforms with an emphasis on scalability, security, and self-service capabilities. Focus on enhancing user experience and business process efficiency.
- Product Vision & Ownership: Own and advocate for the product vision across M365, Teams, Copilot, SharePoint, and related applications. Drive continuous improvement and adoption of new features through agile, data-driven methodologies.
- Implementation & Delivery: Translate strategic objectives into actionable development plans. Lead cross-functional teams through planning, design, implementation, change management, and project reporting.
- Governance & Compliance: Oversee governance frameworks for Digital Workplace platforms, ensuring compliance with relevant regulations, industry standards, and organizational policies.
- Performance & Metrics: Establish, monitor, and report on key performance indicators for adoption, productivity, and platform health, providing visibility and accountability to stakeholders.
- Continuous Improvement: Foster a culture of innovation, compliance, and ongoing enhancement by applying modern product management and development methodologies.
- Team Leadership: Manage performance, growth, and resource allocation for Digital Workplace functional teams, cultivating collaboration and positive team dynamics.
Required Experience & Skills:
- Demonstrated expertise in managing and implementing M365 suite applications including Teams, Copilot, SharePoint, and other Digital Workplace tools for collaboration, messaging, content management, and workflow automation.
- Proven ability to translate business strategies into actionable technical solutions, collaborating across cross-functional teams.
- Hands-on experience with integration design, architecture, and system interoperability within Digital Workplace ecosystems.
- Experience in reporting and analytics using tools such as Power BI.
- Expertise in agile product management, continuous improvement, and modern development methodologies.
- Exceptional leadership, communication, and organizational skills; ability to manage multiple priorities in a dynamic environment.
- Commitment to compliance, governance, and fostering a culture of continuous improvement and innovation.
Accountabilities:
- Timely delivery of high-quality Digital Workplace solutions aligned with strategic business objectives.
- Effective management of budgets, resources, and team performance.
- Ongoing advocacy for product vision, user experience, and adoption of innovative technologies within the enterprise Digital Workplace landscape.
Required Qualifications:
Education: Bachelor Degree in Computer Science, Computer Engineering, IT, Engineering, or related field.
Experience: 10 years in Business Analysis, Application Development, Software Support, IT, or Technology.
Equivalent Experience:
- Associates Degree in Computer Science, Computer Engineering, IT , Engineering, or related field with at least 14 years of experience with Business Analysis, Application Development, Software Support, IT, or Technology with at least 5 years of experience in a supervisory or leadership role, OR
- Eighteen (18) years of direct experience in the experience areas defined above in addition to at least 5 years of experience in a supervisory or leadership role.
